Retail Business

Our Retail business serves as a cornerstone of our operations. In the downstream sector, we stand out as one of the top performing fuel service stations in the country. Currently, we manage a network of over 80 operational retail service stations, featuring 21 mega stations with capacities surpassing 600,000 liters each. Our commitment to growth remains unwavering, with ongoing plans to expand our retail network to over 500 retail outlets before 2030. Our main goal is to guarantee that the average consumer experiences and benefits from our brand’s promise of consistent availability, top-notch quality, and the most competitive pricing in the market.
Our Retail business unit is subdivided into

1. RETAIL OPERATIONS

Our retail operations involve a variety of essential responsibilities that ensure the smooth functioning of a retail establishment. These responsibilities include inventory management, which involves managing product requests, allocation, and distribution, as well as overseeing maintenance and customer retention. Coordinating sales and marketing efforts is crucial for driving business growth, in addition to tasks such as daily cash and tank reconciliation, monitoring transactions including POS reconciliation, training personnel, maintaining quality control, and managing internal usage.

2. RETAIL VENTURES & GAS

Our Retail Ventures and Gas Unit is dedicated to overseeing a diverse range of activities within our fuel and gas stations, ensuring exceptional service and customer satisfaction. Core Responsibilities include efficiently managing the sale of lubricants and gas, while also overseeing the provision of non-petroleum products and services such as mini-marts, car wash facilities, pharmaceuticals, and tire services. Through this unit, the Retail Department lead sales and marketing outreaches for all products and services, ensuring effective promotion and customer engagement. At Retail Ventures and Gas Unit, we are committed to delivering excellence in all aspects of gas station operations. Our focus on customer service, efficient management practices, and strategic partnerships ensures that we consistently meet and exceed industry standards

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